Where can I buy the bats and equipment, why can’t I buy online on the Salix website?
Please click here to purchase through our cricket specialist stockists, or here to find out about visiting the Salix workshop.
Can I visit the Salix factory?
Yes, but please see Contact Us for full details.
Does Salix offer sponsorship?
Yes, please go to the Sponsorship section for more information.
My bat is damaged - what do I do?
Go to Repairs & Returns for full advice on bat preparation, maintenance, returns and our guarantee.
How do I knock-in and care for a Salix bat?
Go to Repairs & Returns for full advice on bat preparation, maintenance, returns and our guarantee.
Do you service older or non-Salix bats?
Yes we do – please see Repairs & Returns for more information and a form to send in to us with your bat.
Can I buy Salix bat labels?
In common with most manufacturers we do not supply labels either to buy or as replacements. If you need new labels you are of course welcome to return the bat to us or to take it your retailer who can obtain a set from us. Our labels are durable and of the highest quality: sub-surface screen printed on polycarbonate by specialist UK plastic printers with 3M adhesive. They will inevitably suffer from wear and tear in use and should be removed carefully across the grain. The bat should then be sanded and polished by Salix before new labels are applied.
Can you help me with my school or university coursework? Can you send me information?
The majority of all questions we are asked have their answers within the site.
The following are also useful sources of information:
www.cricketbatwillow.com
'Quilt Winders and Pod Shavers' by Hugh Barty-King, Macdonald & Jane’s, ISBN 0354085476. Out of print but can be found through Amazon, Ebay and book finders.
For information on buying a partmade bat for a batmaking project please click here (Workshop fittings)
Why can't I find Salix in shops overseas?
At the moment we still cannot supply retailers overseas due to demand at home. For individuals who wish to order overseas, please contact us for duty free prices and postage estimates.
Will Salix donate to our charity, club or fund raiser?
As you can imagine, we receive many requests but have to restrict our donations to supporting local cricket and local causes – each season we donate to hospices, cancer charities and many small clubs and organizations, but cannot of course help everyone. You are of course welcome to try us and we will always help if we can, but unfortunately have to say no more often than yes. Please telephone requests rather than email or post. Thank you.