Delivery Information

Delivery costs

Orders £300 or above FREE
DPD next day delivery STANDARD* (single dispatch) £8.95
DPD next day delivery EXPRESS** (multiple deliveries) £13.95

For any offshore UK addresses, or export orders outside of the UK, please contact us directly for rates so that we can tailor your order.

* standard delivery means that the whole order is dispatched when ready in one consignment
** express delivery allows for any number of deliveries to be made under one order; for example if bat, pads and bag are ordered, items in stock will be dispatched immediately, with the bat and any other items awaited sent as soon as complete/available.

Delivery guidelines

Equipment orders

Orders for equipment items which are in stock can normally be dispatched in 1 to 5 working days, with the aim always to dispatch on day of order wherever possible.
If the stock is not currently available then we will notify you of expected delivery and make recommendations on alternative items where appropriate. We will always work with you to help meet your requirements as successfully as we can.
If equipment is ordered at the same time as a bat to be made, then this can either be reserved to be sent when the bat is ready, or can be sent ahead by selecting our ‘express’ delivery option which provides for multiple deliveries under one single carriage charge.

Bat orders

This is the backbone of what we do and the reason many players come to us for exceptional cricket bats. We are true manufacturers so the majority of all bats supplied directly to our valued customers are made to order, irrespective of size.
For the most standard sizes – Standard (SH), Harrow, Six, Five & Four - we aim to complete manufacturing most quickly, which is normally 10 working days. However, for extended, hybrid, especially heavy or light bats this may increase to 20 working days as we need to go back to an earlier stage of production as our start point.
The anticipated manufacturing timescale for your order will be advised upon order receipt.

As an artisanal, seasonal and labour intensive company, we do sometimes experience bottlenecks in production, but will do our utmost not to delay your order unnecessarily. There are no shortcuts to achieving Salix quality and we will balance your delivery needs with your expectation of, and our commitment to, excellence.
Please be assured that we dispatch the day that the bat is finished and will not keep you waiting a moment longer than necessary.

For further information, please see our full terms and conditions – thank you.